Creating System Recovery Discs
This is a one-time step that you should perform while your computer is working properly. If
you later encounter problems with your computer, you can restore it to its original factory
settings using the System Recovery discs that you create.
System Recovery — Completely erases and re formats the hard disk drive — this
includes deleting all data files you have created. System Recovery re installs the operating
system, programs, and drivers. However, you must reinstall any software that was not
installed on the computer at the factory. This includes software that came on CDs included
in the computer accessory box, and software programs you installed since your purchase.
Additionally, you have to choose from the following methods for performing a System
Recovery:
Recovery Discs — Run the System Recovery from a set of recovery discs (CDs or DVDs)
that you create from files stored on your hard disk drive. To create recovery discs, perform
the procedure below.
Creating Recovery Discs
Complete the procedure described in this section to create a set of recovery discs from the
recovery image stored on your hard disk drive. This image contains the operating system
and software program files that were originally installed on your computer at the factory.
You can create only one set of recovery discs for your computer. The recovery discs you
create can only be used with your computer.
After creating the recovery discs, you can delete the recovery image if you would like to
make extra space available on your hard disk drive.
NOTE: Do not delete the recovery image unless you have made recovery CDs or DVDs.
Choosing Recovery Disc Media
There are several advantages to using DVDs instead of CDs when creating recovery discs:
DVDs have greater capacity than CDs, so there are fewer discs to record and store.
DVD recovery discs take less time to create than CD recovery discs.
To create recovery discs, your computer must have a CD or DVD writer drive, or other
drive that can write to CDs or DVDs.
The number of discs in the recovery disc set depends on your computer model. The
program that creates the discs tells you the number of blank discs needed to make the set.
The process takes some time to verify that the information written on the disc is correct.
You can quit the process at any time. The next time you run the program, it begins where
you left off.
To create Recovery discs:
1 Close all open programs.
2 Click the Windows Start Button.
3 Click All Programs.
4 Click PC Help & Tools.
5 Click Recovery Disc Creator.
6 The Recovery Disc Creator window appears.
7 Follow the onscreen instructions. Label each disc as you make it (for example,
Recovery 1, Recovery 2).
Store the Recovery discs in a safe place.
System Recovery Options
System Recovery should be attempted in the following order:
Through the Windows Vista Start menu.
By pressing the F11 key on the keyboard during startup.
Through recovery discs that you create.
Through recovery discs purchased from HP Support. To purchase recovery discs, go to
http://www.hp.com/support and visit the Software & Driver downloads page
for your computer model.
Running System Recovery from the Hard
Disk Drive
Choose one of the following procedures to reinstall the software from the recovery image
on your hard disk drive:
Starting System Recovery from the Windows Vista Start menu
Starting System Recovery from system startup
Starting System Recovery from the Windows
Vista Start menu
1 Turn off the computer.
2 Remove the HP Personal Media Drive if your computer includes one. Disconnect all
peripheral devices from the computer except the monitor, the keyboard, and the
mouse.
3 Turn on the computer.
4 Click the Windows Start Button.
5 Click All Programs.
6 Click PC Help & Tools.
7 Click Recovery Manager.
You are asked if you want to perform a Microsoft System Restore:
If you want to perform a Microsoft System Restore, click Yes, and follow the
onscreen instructions.
If you do not want to perform a Microsoft System Restore, click No to start the
recovery process, and follow the onscreen instructions.
8 Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and then
turn on the computer.
NOTE: System Recovery option deletes any data or programs that you created or
installed after purchase. Be sure to back up any data that you want to keep onto a
removable disc
Troubleshooting and Maintenance Guide
Starting System Recovery from system startup
1 Turn off the computer. If necessary, press and hold the On button until the computer
turns off.
2 Remove the HP Personal Media Drive if your computer includes one. Disconnect all
peripheral devices from the computer except the monitor, the keyboard, and the
mouse.
3 Press the On button to turn on the computer.
4 During the startup, do the following to enter the Recovery Manager program:
When the blue screen with the HP Invent logo appears, press the F11 key on the
keyboard. (You have only a few seconds to press the F11 key before the normal
startup process continues.)
5 The computer starts the Recovery Manager program; wait for the onscreen instructions
to display, and then follow those instructions.
6 Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and turn on
the computer.
Running System Recovery from Recovery Discs
This section contains the procedure for performing a System Recovery from the recovery
discs you created as described in “Creating System Recovery Discs” on page 1.
To run the System Recovery program using recovery discs:
1 If the computer works, create a backup CD or DVD containing all data files that you
want to save. Remove the backup disc from the disc tray when you are finished.
2 Insert recovery disc #1 into the appropriate drive tray (CD or DVD), and close
the tray.
3 If the computer works: Click the Windows Start Button, click
the Arrow button next to the Lock button, and then click
Shut Down.
Or
If the computer is not responding: Press and hold the On button approximately
5 seconds until the computer turns off.
4 Disconnect all peripheral devices from the computer except the monitor, the keyboard,
and the mouse.
5 Disconnect or remove all external drives and remove the HP Personal Media Drive if
your computer includes one.
6 Press the On button to turn on the computer.
NOTE: System Recovery deletes any data or programs that you created or installed
after purchase. Be sure to back up any data that you want to keep onto a
removable disc.
Repairing Software Problems 29
7 The computer starts the recovery from the recovery disc. Follow the onscreen
instructions when they are displayed.
8 Insert the next disc if prompted.
9 When the Recovery Manager finishes, remove the last disc.
10 Click Finish to restart the computer.
11 After the computer restarts, a series of startup screens appears. To proceed with the
initial Windows Vista setup, you must answer a few questions.
12 Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and turn on
the computer.
13 Reinstall software not originally installed on the computer by the factory.
Copy data files from the backup disc to your hard disk drive.
This is a one-time step that you should perform while your computer is working properly. If
you later encounter problems with your computer, you can restore it to its original factory
settings using the System Recovery discs that you create.
System Recovery — Completely erases and re formats the hard disk drive — this
includes deleting all data files you have created. System Recovery re installs the operating
system, programs, and drivers. However, you must reinstall any software that was not
installed on the computer at the factory. This includes software that came on CDs included
in the computer accessory box, and software programs you installed since your purchase.
Additionally, you have to choose from the following methods for performing a System
Recovery:
Recovery Discs — Run the System Recovery from a set of recovery discs (CDs or DVDs)
that you create from files stored on your hard disk drive. To create recovery discs, perform
the procedure below.
Creating Recovery Discs
Complete the procedure described in this section to create a set of recovery discs from the
recovery image stored on your hard disk drive. This image contains the operating system
and software program files that were originally installed on your computer at the factory.
You can create only one set of recovery discs for your computer. The recovery discs you
create can only be used with your computer.
After creating the recovery discs, you can delete the recovery image if you would like to
make extra space available on your hard disk drive.
NOTE: Do not delete the recovery image unless you have made recovery CDs or DVDs.
Choosing Recovery Disc Media
There are several advantages to using DVDs instead of CDs when creating recovery discs:
DVDs have greater capacity than CDs, so there are fewer discs to record and store.
DVD recovery discs take less time to create than CD recovery discs.
To create recovery discs, your computer must have a CD or DVD writer drive, or other
drive that can write to CDs or DVDs.
The number of discs in the recovery disc set depends on your computer model. The
program that creates the discs tells you the number of blank discs needed to make the set.
The process takes some time to verify that the information written on the disc is correct.
You can quit the process at any time. The next time you run the program, it begins where
you left off.
To create Recovery discs:
1 Close all open programs.
2 Click the Windows Start Button.
3 Click All Programs.
4 Click PC Help & Tools.
5 Click Recovery Disc Creator.
6 The Recovery Disc Creator window appears.
7 Follow the onscreen instructions. Label each disc as you make it (for example,
Recovery 1, Recovery 2).
Store the Recovery discs in a safe place.
System Recovery Options
System Recovery should be attempted in the following order:
Through the Windows Vista Start menu.
By pressing the F11 key on the keyboard during startup.
Through recovery discs that you create.
Through recovery discs purchased from HP Support. To purchase recovery discs, go to
http://www.hp.com/support and visit the Software & Driver downloads page
for your computer model.
Running System Recovery from the Hard
Disk Drive
Choose one of the following procedures to reinstall the software from the recovery image
on your hard disk drive:
Starting System Recovery from the Windows Vista Start menu
Starting System Recovery from system startup
Starting System Recovery from the Windows
Vista Start menu
1 Turn off the computer.
2 Remove the HP Personal Media Drive if your computer includes one. Disconnect all
peripheral devices from the computer except the monitor, the keyboard, and the
mouse.
3 Turn on the computer.
4 Click the Windows Start Button.
5 Click All Programs.
6 Click PC Help & Tools.
7 Click Recovery Manager.
You are asked if you want to perform a Microsoft System Restore:
If you want to perform a Microsoft System Restore, click Yes, and follow the
onscreen instructions.
If you do not want to perform a Microsoft System Restore, click No to start the
recovery process, and follow the onscreen instructions.
8 Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and then
turn on the computer.
NOTE: System Recovery option deletes any data or programs that you created or
installed after purchase. Be sure to back up any data that you want to keep onto a
removable disc
Troubleshooting and Maintenance Guide
Starting System Recovery from system startup
1 Turn off the computer. If necessary, press and hold the On button until the computer
turns off.
2 Remove the HP Personal Media Drive if your computer includes one. Disconnect all
peripheral devices from the computer except the monitor, the keyboard, and the
mouse.
3 Press the On button to turn on the computer.
4 During the startup, do the following to enter the Recovery Manager program:
When the blue screen with the HP Invent logo appears, press the F11 key on the
keyboard. (You have only a few seconds to press the F11 key before the normal
startup process continues.)
5 The computer starts the Recovery Manager program; wait for the onscreen instructions
to display, and then follow those instructions.
6 Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and turn on
the computer.
Running System Recovery from Recovery Discs
This section contains the procedure for performing a System Recovery from the recovery
discs you created as described in “Creating System Recovery Discs” on page 1.
To run the System Recovery program using recovery discs:
1 If the computer works, create a backup CD or DVD containing all data files that you
want to save. Remove the backup disc from the disc tray when you are finished.
2 Insert recovery disc #1 into the appropriate drive tray (CD or DVD), and close
the tray.
3 If the computer works: Click the Windows Start Button, click
the Arrow button next to the Lock button, and then click
Shut Down.
Or
If the computer is not responding: Press and hold the On button approximately
5 seconds until the computer turns off.
4 Disconnect all peripheral devices from the computer except the monitor, the keyboard,
and the mouse.
5 Disconnect or remove all external drives and remove the HP Personal Media Drive if
your computer includes one.
6 Press the On button to turn on the computer.
NOTE: System Recovery deletes any data or programs that you created or installed
after purchase. Be sure to back up any data that you want to keep onto a
removable disc.
Repairing Software Problems 29
7 The computer starts the recovery from the recovery disc. Follow the onscreen
instructions when they are displayed.
8 Insert the next disc if prompted.
9 When the Recovery Manager finishes, remove the last disc.
10 Click Finish to restart the computer.
11 After the computer restarts, a series of startup screens appears. To proceed with the
initial Windows Vista setup, you must answer a few questions.
12 Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and turn on
the computer.
13 Reinstall software not originally installed on the computer by the factory.
Copy data files from the backup disc to your hard disk drive.
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